INDIA EXAMINATIONS: 01/07/19

Monday, January 7, 2019

CBSE PORTAL : (Download) CBSE: Class XII Library and Information Science Question Paper - 2018

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(Download) CBSE: Class XII Library and Information Science Question Paper - 2018
CBSE Class-10 Exam 2018 : All India Scheme Question Paper-Front Office Operations
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(Download) CBSE: Class XII Library and Information Science Question Paper - 2018

Posted: 07 Jan 2019 01:18 AM PST

Question Papers For Board Examinations 2018

Class – XII

Subject – Library and Information Science

Subject : Library and Information Science

Class : XII

Year : 2018

General Instructions :

(i) There are 28 general questions.
(ii) Questions No. 1 – 11 are very short answer questions carrying 1 mark each. Answer to these questions should not exceed 40 words each.
(iii) Questions No. 12 – 22 are short answer questions carrying 3 marks each. Answer to these questions should not exceed 80 – 100 words each.
(iv) Questions No. 23 – 28 are long answer questions carrying 6 marks each. Answer to these questions should not exceed 200 words each.
(v) All questions are compulsory. However, an internal choice has been provided in two questions of six marks. You have to attempt only one of the choices in such questions.

Questions :

SECTION A

1. What is AACR-2 ?
2. What do you understand by Stock Verification ?
3. What is Colon Classification ?
4. MS Windows and Linux are examples of _________.
5. What is E-Resource ?
6. What is Web OPAC ?
7. What is Short Range Reference Service ?
8. The National Library of India is located in _________.
9. What is Charging and Discharging in Circulation Section ?
10.What is Book Number ?
11.What is an Added Entry ?

SECTION B

Instructions : Answers should not exceed 100 words.
12. What are full-text online databases ?
13. What do you mean by referral services ?
14. Define the concept of SDI. Explain how this service is delivered.
15. Write a note on ‘User Education in Libraries’.
16. What are the functions of acquisition system ?
17. What are the three basic categories of Reference service ?
18. What is Shelf Rectification ? Discuss.
19. Differentiate between Barcode and RFID.
20. What is the need of binding in libraries ?
21. What is APUPA pattern ? Explain with example.
22. What is Document Delivery Service (DDS) ?

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CBSE Board Class-XII

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CBSE Class-10 Exam 2018 : All India Scheme Question Paper-Front Office Operations

Posted: 07 Jan 2019 01:17 AM PST

CBSE Class-10 Exam 2018 : All India Scheme
Question Paper-Front Office Operations

Subject : Front Office Operations

Time allowed : 3 hours

Maximum Marks : 80

Please check that this question paper contains 3 printed pages.
Code number given on the right hand side of the question paper should be written on the title page of the answer-book by the candidates.
Please check that this question paper contains 7 questions.
Please write down the Serial Number of the question before attempting it.
15 minutes time has been allotted to read this question paper. The question paper will be distributed at 10.15 a.m. From 10.15 a.m. to 10.30 a.m., the students will read the question paper only and will not write any answer on the answer-book during this period.

General Instructions :

(i) All questions in each Section are compulsory.
(ii) Part-A Question Nos. 1-6 are multiple choice questions carrying 1 mark each.
(iii) Part-B Question Nos. 7-14, are very short answer questions carrying 2 marks each. Answer to them should not exceed 30-40 words each.
(iv) Part-C Question Nos. 15-20, are short answer questions carrying 3 marks each.Answer to them should not exceed 60-70 words each.
(v) Part-D Question Nos. 21 & 22 are long answer questions carrying 5 marks each.Answer to them should not exceed 100-150 words each.

Questions :

1. Communication at lateral or parallel level in an organizational hierarchy is called as
(a) Horizontal
(b) Upward
(c) Downward
(d) Formal

2. What is the capital of Maldives ?
(a) Male
(b) Thimpu
(c) Port Louis
(d) Port Blair

3. What is the currency of Saudi Arabia ?
(a) Dinar
(b) Taka
(c) Peso
(d) Rial

4. Which is the most important skill required while giving information to the guest ?
(a) Positive attitude
(b) Communication
(c) Pleasing personality
(d) Punctuality

5. Physical ability is a required quality for front office staff because
(a) He has to lift heavy items.
(b) He has to stand for long hours.
(c) He has to frequently climb stairs.
(d) He has to move around to different departments.

6. Which department is responsible for giving room keys to the guest on his arrival ?
(a) Reception
(b) Concierge
(c) Reservation
(d) Travel Desk