Monday, January 13, 2020

CBSE PORTAL : “(Download) NCERT Book For Class XI : Retail [Sales Associate]” plus 4 more

CBSE PORTAL : “(Download) NCERT Book For Class XI : Retail [Sales Associate]” plus 4 more

Link to CBSE PORTAL : CBSE, ICSE, NIOS, JEE-MAIN, CTET Students Community

(Download) NCERT Book For Class XI : Retail [Sales Associate]

Posted: 13 Jan 2020 01:30 AM PST

(Download) NCERT Book For Class XI : Retail [Sales Associate]

Unit 1: Fundamentals of Retailing

Session 1: Basics of Retailing
Session 2: Sales Associate Services to Customers
Session 3: Skills for Handling Retail Business
Session 4: Duties and Responsibilities of a Sales Associate

Unit 2: Process of Credit Application

Session 1: Features and Conditions for Credit Sales
Session 2: Credit Checks and Getting Authorisation
Session 3: Processing Credit Requisitions
Session 4: Techniques for Determining Creditworthiness

Unit 3: Mechanism for Customers to Choose Right Products

Session 1: Methods of Selling
Session 2: Sales Promotional Activities
Session 3: Responding to Questions and Comments
Session 4: Techniques of Closing a Sale

Unit 4: Specialist Support to Customers

Session 1: Providing Product Information
Session 2: Techniques to Encourage Customers to Buy Products
Session 3: Personalised Customer Service
Session 4: Post-sales Service Support

Unit 5: Health and Safety Management

Session 1: Health and Safety Requirements
Session 2: Equipment and Material
Session 3: Dealing with Accidents and Emergencies
Session 4: Reporting Accidents and Emergencies

Download Here!

Courtesy: ncert.nic.in

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(Download) CBSE Class-12 Sample Paper 2019-20 : Mechanical Engineering

Posted: 12 Jan 2020 11:15 PM PST

(Download) CBSE Class-12 Sample Paper 2019-20 : Mechanical Engineering

  • Class: XII
  • Mechanical Engineering-626
  • Sample Question Paper 2019-20

SECTION –A

Answer any 10 questions out of the given 12 questions-(1 Mark Each) Choose the correct answer

Q1 In a four stroke engine number of power stroke in two rotation of crank shaft is
a) One
b) Two
c) Three
d) Four

Q2 The friction disk is positioned between the flywheel and _______.
a) Engine
b) Crankshaft
c) Pressure plate
d) Differential

Q3 Distance travelled by the piston in moving from T.D.C. to the B.D.C is called
a) Stroke.
b) Bore.
c) Clearance volume.
d) Displacement Volume.

Q4 The velocity ratio of two pulleys connected by an open belt or crossed belt is
a) directly proportional to their diameters.
b) inversely proportional to their diameters.
c) directly proportional to the square of their diameters.
d) inversely proportional to the square of their diameters.

Q5 When two pulleys of different diameters are connected by means of an open belt drive,then the angle of contact taken into consideration should be of the
a) larger pulley.
b) smaller pulley.
c) average of two pulleys.
d) none of the mentioned.

Q6 Which gear train is used for higher velocity ratios in a small space?
a) Simple gear train
b) Compound gear train
c) Reverted gear train
d) Epicyclic gear train

Q7 The function of the following fitting is to extinguish boiler furnace fire in case of water level falling below safe level:
a) Feed check valve
b) Blow off cock
c) Safety valve
d) Fusible plug

Q8 Which of the following as referred to steam boiler is defined as mounting?
a) Safety valve
b) Economizer
c) Air pre heater
d) Feed Pump

Q9 What is the function of Blow down valve of a boiler?
a) To remove sludge
b) To build sediments
c) To remove Flue gas
d) To remove ash

Q10 Which of the following is an impulse turbine?
a) Pelton turbine
b) Francis turbine
c) Kaplan turbine
d) Propeller turbine

Q11 Kaplan turbine is:
a) A high head mixed flow turbine
b) A low head axial flow turbine
c) An outward flow reaction turbine
d) An impulse inward flow turbine

Q12 _______ restricts the crane from tipping
a) Gear
b) Indicator
c) Counterweights
d) Boom

Click Here To Download Full Sample Paper

Click Here To Download Full Marking Scheme

CBSE (Class XII) Previous Year Papers Printed Books

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(Download) CBSE Class-10 Sample Paper And Marking Scheme 2019-20: (Introduction to Tourism)

Posted: 12 Jan 2020 11:15 PM PST

(Download) CBSE Class-10 Sample Paper And Marking Scheme 2019-20:

(Introduction to Tourism)

(Introduction to Tourism)

  • Class X (2018-19)
  • Time: 2 hours Max Marks: 50


SECTION –A

  • Fill in the blanks (1mark each).
  • Answer any 10 questions out of the given 12 questions:

1. Positive attitude leads to _______________ body language. (1)

2. The group of traits that makes you unique is your ________________. (1)

3. The objectives of the _____________ are to promote and develop sustainable tourism. (1)

4. Tourism increases ___________________ opportunities. (1)

5. The full form of GIT is ___________________ tour. (1)

6. ______________ can cause serious havoc with one’s travel plans. (1)

7. A travel agent also acts as a _______________ between tour operator and the tourists. (1)

8. Ticketing is one of the ______________ activities of the Travel agency. (1)

9. There are 32 world _____________ sites in India. (1)

10. Entertainment is the ___________ of many tourist journey. (1)

11. Good __________ conditions help in taking tourism activities possible and enjoyable. (1)

12. ______________ camel fair is one of the largest camel fairs in India. (1)

  • Very Short Questions: (2 marks each).
  • Answer any 5 questions out of the given 7 questions:

13. Write a short note on power of positive work attitude. (2)

14. Write the importance of attire in Travel Industry (2)

15. Define the term Attitude. (2)

16. Name the key sources of tourism information. (2)

17. Write the Topology of tourism impact. (2)

18. What do you understand by VISA ? (2)

19. What is heritage? (2)

  • Short Questions: (3 marks each).
  • Answer any 5 questions out of the given 7 questions:

20. List the principles which help us to inculcate work place etiquettes. (3)

21. Explain the term Heredity. (3)

22. “Tourism Industry is an industry where social attractiveness of personality is very important”. Explain and give examples in support of your argument. (3)

23. Define Tourism and discuss its categories. (3)

24. Name various impacts which have laid down the need of Tourism Industry. (3)

25. What do you means by Inbound Tourism? (3)

26. Why beaches are important Tourism product? (3)

Click Here To Download Full Sample Paper

Click Here To Download Full Marking Scheme

CBSE (Class X) Previous Year Papers Printed Books

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COUTESY : CBSE

CBSE Class-12 Exam 2019 : Marking Scheme, Physics

Posted: 12 Jan 2020 11:09 PM PST

Class 12 papers


CBSE Class-12 Exam 2019 : Marking Scheme

Question Paper, Physics


CBSE Class-12 Exam 2019 : Physics

  • Year : 2019
  • Marking Scheme Physics

General Instructions:

1. The marking scheme provides general guidelines to reduce subjectivity in the marking. The answers given in the marking scheme are suggested answers. The content is thus indicated. If a student has given any other answer, which is different from the one given in the marking scheme, but conveys the meaning correctly, such answers should be given full weightage. 

2. In value-based questions, any other individual response with suitable justification should also be accepted even if there is no reference to the text.

3. Evaluation is to be done as per instructions provided in the marking scheme. It should not be done according to one's own interpretation or any other consideration. Marking scheme should be adhered to and religiously followed.

4. If a question has parts, please award in the right-hand side for each part. Marks awarded for different part of the question should then be totaled up and written in the left-hand margin and circled.

5. If a question does not have any parts, marks are to be awarded in the left-hand margin only. 

6. If a candidate has attempted an extra question, marks obtained in the question attempted first should be retained and the other answer should be scored out.

7. No marks are to be deducted for the cumulative effect of an error. The student should be penalized only once. 

8. Deduct ½ mark for writing wrong units, missing units, in the final answer to numerical problems.

9. Formula can be taken as implied from the calculations even if not explicitly written.

10. In short answer type question, asking for two features / characteristics / properties if a candidate writes three features, characteristics / properties or more, only the correct two should be evaluated.

11. Full marks should be awarded to a candidate if his / her answer in a numerical problem is close to the value given in the scheme.

12. In compliance to the judgement of the Hon’ble Supreme Court of India, Board has decided to provide photocopy of the answer book(s) to the candidates who will apply for it along with the requisite fee. Therefore, it is all the more important that the evaluation is done strictly as per the value points given in the marking scheme so that the Board could be in a position to defend the evaluation at any forum.

13. The Examiner shall also have to certify in the answer book that they have evaluated the answer book strictly in accordance with the value points given in the marking scheme and correct set of question paper.

14. Every Examiner shall also ensure that all the answers are evaluated, marks carried over to the title paper, correctly totaled and written in figures and words.

15. In the past it has been observed that the following are the common types of errors committed by the Examiners

  • Leaving answer or part thereof unassessed in an answer script.
  • Giving more marks for an answer than assigned to it or deviation from the marking scheme.
  • Wrong transference of marks from the inside pages of the answer book to the title page.
  • Wrong question wise totaling on the title page.
  • Wrong totaling of marks of the two columns on the title page.
  • Wrong grand total.
  • Marks in words and figures not tallying.
  • Wrong transference to marks from the answer book to award list.
  • Answer marked as correct ( √) but marks not awarded.
  • Half or part of answer marked correct ( √) and the rest as wrong (×) but no marks awarded.

16. Any unassessed portion, non-carrying over of marks to the title page or totaling error detected by the candidate shall damage the prestige of all the personnel engaged in the evaluation work as also of the Board. Hence in
order to uphold the prestige of all concerned, it is again reiterated that the instructions be followed meticulously and judiciously 

Click Here to Download

Courtesy: CBSE

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CBSE Class-10 Exam 2019 : Marking Scheme, English Communicative

Posted: 12 Jan 2020 11:09 PM PST


CBSE Class-10 Exam 2019 : Marking Scheme

Question Paper English Communicative


CBSE Class-10 Exam 2019 : English Communicative

  • All India Secondary School Examination
  • 2019
  • Marking Scheme - English Communicative (Delhi - 1/1, 1/2, 1/3)

General Instructions:

1. You are aware that evaluation is the most important process in the actual and correct assessment of the candidates. A small mistake in evaluation may lead to serious problems which may affect the future of the candidates,  education system and teaching profession. To avoid mistakes, it is requested that before starting evaluation, you must read and understand the spot evaluation guidelines carefully. Evaluation is a 10-12 days mission for all of us. Hence, it is necessary that you put in your best efforts in this process.

2. Evaluation is to be done as per instructions provided in the Marking Scheme. It should not be done according to one’s own interpretation or any other consideration. Marking Scheme should be strictly adhered to and religiously followed. However, while evaluating, answers which are based on latest information or knowledge and/or are innovative, they may be assessed for their correctness otherwise and marks be awarded to them.

3. The Head-Examiner must go through the first five answer books evaluated by each evaluator on the first day, to ensure that evaluation has been carried out as per the instructions given in the Marking Scheme. The remaining answer books meant for evaluation shall be given only after ensuring that there is no significant variation in the marking of individual evaluators.

4. If a question has parts, please award marks on the right-hand side for each part. Marks awarded for different parts of the question should then be totaled up and written in the left-hand margin and encircled.

5. If a question does not have any parts, marks must be awarded in the left hand margin and encircled.

6. If a student has attempted an extra question, answer of the question deserving more marks should be retained and the other answer scored out.

7. No marks to be deducted for the cumulative effect of an error. It should be penalized only once.

8. A full scale of marks 0 - 80 has to be used. Please do not hesitate to award full marks if the answer deserves it.

9. Every examiner has to necessarily do evaluation work for full working hours i.e. 8 hours every day and evaluate 25 answer books per day.

10. Ensure that you do not make the following common types of errors committed by the Examiner in the past:-

  • Leaving answer or part thereof unassessed in an answer book.
  • Giving more marks for an answer than assigned to it.
  • Wrong transfer of marks from the inside pages of the answer book to the title page.
  • Wrong question wise totaling on the title page.
  • Wrong totaling of marks of the two columns on the title page.
  • Wrong grand total.
  • Marks in words and figures not tallying.
  • Wrong transfer of marks from the answer book to online award list.
  • Answers marked as correct, but marks not awarded. (Ensure that the right tick mark is correctly and clearly indicated. It should merely be a line. Same is with the X for incorrect answer.)
  • Half or a part of answer marked correct and the rest as wrong, but no marks awarded. 

11. While evaluating the answer books if the answer is found to be totally incorrect, it should be marked as (X) and awarded zero (0) Marks.

12. Any unassessed portion, non-carrying over of marks to the title page, or totaling error detected by the candidate shall damage the prestige of all the personnel engaged in the evaluation work as also of the Board. Hence, in order to uphold the prestige of all concerned, it is again reiterated that the instructions be followed meticulously and judiciously.

13. The Examiners should acquaint themselves with the guidelines given in the Guidelines for spot Evaluation before starting the actual evaluation.

14. Every Examiner shall also ensure that all the answers are evaluated, marks carried over to the title page, correctly totaled and written in figures and words.

15. The Board permits candidates to obtain photocopy of the Answer Book on request in an RTI application and also separately as a part of the re-evaluation process on payment of the processing charges. 

Click Here to download

Courtesy: CBSE

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